Payment Policy

Effective Date: January 6, 2025

At Plumnapo, we strive to provide a seamless and secure payment experience for our customers. By making a purchase on our website or in-store, you agree to the following terms and conditions related to payments.

1. Accepted Payment Methods
We accept the following payment methods for online and in-store purchases:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Other Secure Payment Options: Any other payment methods that may be available at checkout.

Payments are processed securely through trusted payment gateways to ensure the safety of your financial information.

2. Payment Authorization
When you place an order on our website, your payment will be authorized and processed immediately. Once payment is successfully processed, you will receive an order confirmation email, and we will begin processing and preparing your order for shipment. If the payment authorization is declined, your order will not be processed, and you will be notified of the issue.

3. Pricing and Taxes
All prices displayed on our website are in U.S. dollars. The total price of your order will include applicable sales tax, which will be calculated at checkout based on your delivery address. Any applicable taxes or fees will be clearly shown in the order summary before you complete your purchase. Please note that sales tax may vary depending on your location.

4. Payment Security
Your payment information is processed securely using industry-standard encryption and security protocols. We take every precaution to protect your personal and financial data, and we comply with all relevant privacy and security regulations to keep your information safe.

5. Promotional Discounts and Coupons
If you have a promotional code or coupon, you can enter it during checkout to apply any discounts. Please note that promotions and discounts cannot be combined unless otherwise stated. If the discount code is not applied correctly, you must contact our customer service team before completing the order.

6. Order Cancellations and Modifications
Once an order is placed, it is processed immediately for faster shipping, and we are unable to modify or cancel the order after it has been confirmed. Please double-check your order details before completing your purchase to ensure accuracy.

7. Refunds and Returns
If you are eligible for a refund (e.g., for a return or exchange), the amount will be credited to the original payment method used for the purchase. Please refer to our Refund and Returns Policy for more information about the refund process.

8. International Orders
For international orders, additional payment methods may be available, and currency conversion fees may apply. Please note that the customer is responsible for any customs duties, taxes, or import fees that may arise during the shipping process.

9. Contact Us
If you have any questions about our payment policy or need assistance with a payment issue, please contact our customer service team at:

Thank you for shopping at Plumnapo! We are committed to providing a secure, smooth, and satisfying payment experience for all our customers.